Yuhu Job board

Client Services Representative
Toronto, Ontario, Canada

Introduction

Yuhu is an industry leading cloud based platform that helps landlords & property managers of all real estate industries optimize their operations.


Position

We are looking for a customer oriented individual who is passionate about helping our clients succeed with the use of our platform. We're looking to build out our team from the ground up therefore you'd be working in conjunction with the Head of Operations to help build frameworks and best practices for the organization. This position will involve building scalable training documentation in both Slides and Video Content, management and upkeep of these tutorials as our product adapts, calls and video conferencing with our clients, as well as potential client visits to their offices. You must also be bi-lingual (English, French) for this position.


Required Skills

Experience in customer oriented positions is preferred. Familiarity using Zendesk, Intercom, GSuite are preferred. Problem solving, time management, and self starters are all traits we look for in this role. Finally, any experience using screen-recording software, and video editing is a bonus as we look to build out the media resources for our users.

We look for individuals with these skills, but don't let it stop you from applying if you don't have experience with all! We look for individuals who have a drive and passion for learning and continuous development as we believe that skills can be learned but hardwork comes naturally.

Company

We are entering an exciting phase of growth where we're growing the organization to 20 full-time employees and have moved to our own dedicated office space located centrally in downtown Toronto. With over 75,000 units active on our platform, we're working hard to help residents from all across Canada - with plans to enter the US market in Q4 of 2019. We are on a mission to help bring property management in Residential, Commercial, and Industrial to a new age of automation and efficiency.


We offer competitive salaries, unlimited vacation, flexible work policies, a pet friendly office plus more!

Know someone who would be a perfect fit? Let them know!